How the kit room works
The short version of everything a kit manager, a coach or an administrator asks in their first week. For anything not here, email hello@kitintelligence.co.uk — UK business hours, usually the same working day.
On the iPad
Signing in. Open the app on the kit-room iPad and enter your site's kiosk PIN. Your administrator sets and rotates it under Admin → Sites. Five wrong PINs lock the site for fifteen minutes.
Kit out. Tap Scan, choose Kit out, scan the label or type the code. Kit that is issued to a named person will ask you who it's for — start typing a name. Confirm, and the movement is recorded against that person.
Stock in. Choose Stock in and scan. If exactly one open issue matches, it closes as a return; otherwise the stock is simply received and you'll see a note to reconcile the person's page.
Transfer. Choose Transfer, scan or search by name, pick the destination site. You can search by name, size or category — you don't need the code.
Made a mistake? An Undo appears for eight seconds after a kit-out; the correction is recorded, never hidden. If you miss it, the person's page on a laptop can return the item.
No signal. Scans queue on the device and send themselves when the connection is back. The Today screen shows how many are waiting.
Returns, lost and damaged
On a laptop, Returns lists everything out on loan. Mark each item returned, lost, damaged or written off; only a return puts the stock back. A person's own page can return everything they hold in one go.
Bringing your data in
Catalogue. Items → Import takes the Excel template or a CSV. Nothing is added straight away: you see every row first, rows that need fixing are held with a reason, and you can download just those, correct them and re-upload.
Players and staff. People → Import works the same way. Duplicates are held, never overwritten.
Sites first. An import needs the site codes to exist — set them under Admin → Sites before you upload.
Alerts and the Monday email
Each item has a minimum. When a scan takes stock to or below it, the people on your low-stock list get one email and one notification; a delivery that takes it back above clears the alert. Every Monday at 8am your administrators get a one-page digest of the week.
Ask Albert
The assistant answers questions from your club's live data — who holds what, what's low, what's overdue — and can issue or return kit when a signed-in member of staff asks it to. Every action it takes is recorded against the person who asked. It can be wrong, in the way any language model can be wrong; check the screen before acting on anything that matters.
Tell us what's wrong, or what's missing
One line is enough. It goes straight into the log and gets read.